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Vaya Power Plan 18 - $18.00

  Key Info

Cost Per Month:
Included Value:
Est. Talk Time :
10 hrs
Included Data:
Contract Length:
Mobile Network:
4G Network
  • 1.5GB included data
  • $650 included credit
  • Unlimited Standard SMS
  • Unlimited Vaya-to-Vaya calls & SMS
  • 4c per MB excess data rate
  • Add-on data packages available
  • 24-month contract option only saves $20 (free sim) compared to month-to-month option

  Customer Ratings

Customer Support25%
Network Performance & Reliability75%
Value for money60%
Overall Satisfaction35%

Plan Details

Power Plus

Buy extra data. Just $7 per GB!

Power Plus Bolton is available on any Power Plan.

PlanCrunch Value Rating

Value Rating: Unrated
Ranked # out of 215 plans (all categories)
Rating calculated by inclusions (mins & data) / plan cost.

What Can You Do With 1.5GB?

Stream Music

1.2 days

Avg. 0.89MB p/min

Stream Movies

3 hours

Avg. 7.5MB p/min


1 days

Avg. 1MB p/min

Browse Web

10 hours

Avg. 2.5MB p/min

About Vaya

Vaya is a low-cost, online mobile service provider.

We are an Australian-owned, next generation mobile service provider. Our business is simple, creating mobile deals that actually save you money whilst providing a service that is second to none.

via Vaya | View All Vaya Plans

Network Speed

This plan uses the Optus 4G mobile network. Based on user speed tests, the typical download speed is 1.3 MB/s, 3% faster than the Australian 4G network average of 1.3 MB/s. Typical response time (latency) is 49 milliseconds, 68% faster than the national 4G average of 152 milliseconds.

Vaya Reviews

  • Posted 3 weeks ago "Awful"
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    Incompetent, Unprofessional and Dodgy

    Reviewed Plan: Vaya Power Plan 18 (V2)

    Shocking customer service! They always try to find ways to sting you. Customer service staff will always tell you different information and this becomes problematic even with small issues. They never call back when they say they will. They are out to profit from any mistake you make and they really treat customers badly. This is my real experience with Vaya...totally true! Now I pay a little more but I get real service where the service team actually knows the rules of each plan and give consistent info. Vaya really should be out of business! They are totally incompetent and they will actively mislead you. I have spent too many hours trying to rectify their mistakes and too much time waiting on hold. I can't believe how badly they treat their customers if their is a disagreement!




    Incompetent service centre operatives. They leave you on hold for ages. To get a small issue fixed can take 30 min. easily and you may have to call back for weeks on end. Data usage suddenly shoots up at the end of the month, even when you stop using your phone. Always giving different information. Out to get you with small charges. They never make the fine print obvious. They are the worst mobile company I have ever experienced.

  • Posted 3 weeks ago "Excellent"
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    Great plan and customer service

    Reviewed Plan: Vaya Power Plan 18 (V2)

    Just ported two numbers over from optus and Vodafone. Had problem with my postal address for sim delivery.. Customer service was great in sorting it out. New sim arrived next day...I've found them great to deal with and the 18 power plan is really good value for our usage


    Plan and great price..responsive customer service


    On line site could be made more intuitive

  • Posted 4 weeks ago "Excellent"
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    Very Good product for mediam range users!

    Reviewed Plan: Vaya Power Plan 18 (V2)

    I have been with vaya for a very long long while, No complaints. It suits my requirement and needs. Very satisfied. I am more than happy. I follow my own restrictions and build up my rules, keeping me happier now and then...


    Try it and adapt yourself to your usage little up-grade to meet your needs .You will enjoy value for money.


    Do not overload yopur usage. SDtick ro a reasonable usage. you will love it

  • Posted 2 months ago "Awful"
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    Don't waste another second

    Reviewed Plan: Vaya Power Plan 18 (V2)

    I can't rate the coverage, call quality, data etc. because I could never get the darn sim operational. They offer a cheap price, good data plan but they wouldn't let me port my number and insisted I buy a new sim. I did that and things still couldn't be ported over. They say you can exit at any time so I said I would leave. They billed me a $20 exit fee, the $18 for 2 months and some other random fee that added in total to $80. I had written down notes about each phone conversation and threatened the ombudsman. It was a waste of time and I ended up paying $38 in fees to leave Vaya. They have poor reviews for a reason. Do yourself a favor and steer clear of Vaya!

  • Posted 4 months ago "Awful"
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    Value for money:

    Froud compnay

    Reviewed Plan: Vaya Power Plan 18 (V2)

    Strongly do not connect with vaya.i had a bad experience. Costmer care not good satisfactory gave answer. If anybody want to loss mony go with vaya.

  • Posted 4 months ago "Awful"
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    Network performance:
    Value for money:


    Reviewed Plan: Vaya Power Plan 18 (V2)

    Customer service is "It's all your fault not ours" attitude. Poor communication, they love to fight back but won't rectify the problems. Seems like they are unhappy staff. They have an unusual way of expressing things like costs and usage that is so confusing. They express your usage in ways that are unclear. They take observations of how they are failing and how they can improve as "abuse" and seem to make no attempt to address the problem initially raised. I don't believe that I have had one good customer service experience with them. I am now looking to move away from them. BASED 100% on their customer service.


    Their rates were pretty good at the time.


    Customer service. Also data speed which is advertised as 4G was atrociously slow.

  • Posted 6 months ago "Good"
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    Network performance:
    Value for money:

    Horrific customer service... But if you never actually need their customer service, it is a great deal.

    Reviewed Plan: Vaya Power Plan 18 (V2)

    The coverage and mobile service is fine, and the price is fantastic. Just pray you never need customer service, as it is pretty much impossible to get in touch with anyone, either on the phone or through their web site.

  • Posted 8 months ago "Awful"
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    Network performance:
    Value for money:

    Don't go with Vaya

    Reviewed Plan: Vaya Power Plan 18 (V2)

    Don't ever join Vaya. Dodgy policies and highly INACCURATE data billing system. You will NEVER get what you paid for. The small amount of money you save is not worth it because you are most likely to be charged with UNFAIR excess usage charge than really saving anything at all. Most of their customers leave within a short period of time. Just do a Google search and you can see for yourself.

  • Posted 9 months ago "Awful"
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    Reviewed Plan: Vaya Power Plan 18 (V2)

    If you have a smart phone of any description you will most likely be charged extra charges every month for International SMS that you do not make. If you are prepared to foot this bill its still an ok deal, but the stress of trying to sort it out with them just makes it not worth it for me. Each international SMS is 35c but if you multiply this by the 9 charges i got last month it bumps the cost up to almost $25. Vaya will not refund your charges as they say your phone handset is responsible. I have contacted my ombudsman!

  • Posted 1 year ago "Awful"
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    Big Mistake - Don"t Sign Up

    Reviewed Plan: Vaya Power Plan 45 (V2)

    Cannot complain about customer service - there is None! Joined almost 1 month ago, and while happy with coverage , which is the same as Optus , the customer service is really non existent . Two weeks ago received a message that I had exceeded my International limit, (by 35cents) despite having not used phone for any such call or sms. Rang them and surprisingly got through to a customer service agent. She said that I had sent an international sms and thus exceeded limit by 35 cents. I explained that we had not sent any SMS and that she might like to ring any number I had sent sms to to check this... then the call dropped out... , I'd give her the benefit of doubt but there was no return call to resolve the issue, so I think she hung up on me !!! I then rang back, 4 time times, only to have the call drop out at 8 minutes and 30 seconds after listening to how they are busy! I then sent an email, observing that their website says they will be back in touch within 24 to 48 hours --- don't believe it, two weeks later and still no return email. Despite all this i proceeded to pay my account, including the 35 cents, but today all services, data and phone ceased today - who knows why. Today , I tried ringing them from my phone, but even this call is barred, so again i tried to ring them.... you guessed it, three phone calls later, each one dropping out at the 8 minute mark. So - learn from my mistake - avoid them like the plague. Tomorrow off to change carrier and send these details to Ombusdman!
  • Vaya Power Plan 18 Rates

    Plan: Vaya Power Plan 18
    Network: Optus 4G
    Cost: $18.00
    Included Value: $650.00
    Credit Expires: 30 days
    Credits Roll Over: No
    Block Size: 60 seconds
    SMS Cost: $0.00
    Flagfall: $0.35
    Rate Per Minute: $0.90
    Included Data: 1.5GB
    Data Rate: $0.04 per MB
    Voicemail Flagfall: $0.90
    Voicemail Per Minute: $
    Contract Length: None

    Last updated: February 26, 2014

    Disclaimer: This webpage is not endorsed or authorised by Vaya. While we make every effort to update the plan pricing, rates and other information regularly, we provide no guarantee that the information is accurate or complete, it is provided merely as a tool for those shopping for a new mobile plan.

    Usage Calculator

    Voice Calls

    2.5 hours


    150 texts

    Data Used


    Value Used:*


    Monthly Bill:*


    * Estimates only